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QUESTIONS ABOUT MYTOPO.COM MAPS

What source information do you use for myTopo.com maps?

All MyTopo topo maps are built from US Geological Survey 7.5' quadrangles or Natural Resources Canana maps. These are generally the most detailed maps available, and they provide uniform information across the entire US and Canada.

Our aerial photography is also built from USDA NAIP aerial photos from 2003 - 2008 and US Geological Survey photos taken between 1990 and 2002.

How much area does each map cover?

We offer three map sizes (from 18" x 24" to a huge 36" x 48"), at several different scales. So depending on the size and scale you choose, each map covers from 40 to about 148 square miles.

On one myTopo.com map, you can cover anywhere from a portion of a single USGS quad to 18 or more topos!

What map sizes are available?

You can choose from three map sizes… 18" x 24", 24" x 36", and 36" x 48".

What map scales are available?

For topo maps, you can choose between 1:10,000, 1:15,000, 1:24,000, 1:25,000, 1:30,000, and 1:35,000 scales. We digitally resize the 1:24,000 and 1:25,000-scale USGS topos to produce different scales depending on your needs.

Aerial photos are available at between 1:5,000 and 1:35,000 scales.

How current is the map information?

It depends on the source maps. The best way to check is to design your map and the source date is listed in the map information.

These maps seem pretty expensive. Is it worth it?

While our maps cost from $9.95 to over $20 each, they are really a bargain compared to the USGS maps they replace. Since you custom center each map, it's likely you'll get two, four, or even 12 USGS quads on each myTopo.com map. At $8 per standard USGS map, myTopo.com maps generally cost LESS than what you'd have to buy otherwise. And our waterproof maps are fully waterproof and tearproof.

Are your maps really waterproof and tearproof?

Yes. Our waterproof maps are printed with specially designed inks on a synthetic paper and are totally waterproof and resistant to tears.

Why will some maps show varying contour intervals or use different colors for map features like lakes and rivers?

Both of these variations will sometimes show because your map covers all or part many USGS topos. Contour intervals may vary because they're based on USGS maps that vary from 5 to 40 feet, depending on the amount of relief (topography) shown. Feature colors and symbology may vary because older USGS maps did not have a standardized printing process.

Do your maps come with a symbol legend? Where can I learn more about the symbols on my map?

Because the content and symbols on USGS maps vary across the country, we do not print a legend directly on our Expedition Maps. We've added the entire USGS symbol legend to our Web site for your convenience.

I use a GPS or compass for navigation. Will it work with your maps?

Yes. You can choose from a variety of navigational grids and styles on your map, including latitude/longitude and UTM (Universal Transverse Mercator). And for compass navigation we print the current magnetic declination on every map.

MyTopo maps can be set for the North American Datum of 1927 or 1983.

QUESTIONS ABOUT ONLINE MAP-MAKING

I want to see the map before I buy. How do I do that?

When you make a map at myTopo.com, we'll generate a full-resolution preview for you to view in your Web browser. With the preview you can easily check the map content, source, your customizations… everything!

Is the map I see on my computer the same as the printed map I'll receive?

No, the printed map is more detailed and sharper. The map you see while centering is a smaller scale (less detailed) version of the USGS topographic map and is used only as a reference for you to choose your map's center and boundaries. The map you order is made from the most detailed, 1:24,000-scale USGS topographic maps. What you see is NOT what you get - what you get is much better!

How can I find the exact area I want printed on my map?

With myTopo.com, you can use either of two easy ways to find anyplace in the U.S. or Canada fast. Want to jump quickly to a town, mountain peak, or quad? Rather browse for a map? Use the myTopo.com Search page to get you there.

What are my choices for personalizing my printed map?

You can personalize the cover of your map with any designations you want. Give it a title (such as "Our Backcountry Trip"), a subtitle (perhaps the occasion or date), and add your name or anyone else's who will receive a customized map as a special gift from you!

Can I save my map and decide whether to order it later?

Yes. When you save your map you can retrieve it at any time using your email address.

How safe is my information when I save or buy a map?

We ask for your email address to save maps for free simply because it provides the easiest way to remember your account, and for us to communicate with you if there's a problem with a map. We DO NOT share this information with ANYONE, so you're free from unwanted emails and spam.

We use Verisign credit card processing services, the world leader in online payments, for a safe and secure purchase process. If you're more comfortable paying by phone or mail, we offer an OFFLINE payment process as well.

QUESTION ABOUT COST, ORDERING, AND DELIVERING YOUR MYTOPO.COM MAP

Can I make and save maps online for free?

Yes as many as you'd like. You pay nothing until you order the printed map.

How do I pay for my maps?

We accept major credit cards (Visa, MasterCard, American Express, and Discover) for quick and easy online payments. If you prefer, you can also phone in your credit card information or pay by check or money order.

How long does it take for me to get my map?

It takes only 24 hours (excluding weekends and national holidays) for map to be printed and shipped to you. We offer Priority Mail and UPS expedited shipping if you need your map more quickly.

Do your maps come folded or rolled?

We provide our maps both rolled or folded depending on your needs. You can choose during checkout how you'd like your maps packaged. Our glossy Poster Maps are always rolled for the highest quality.

How does myTopo.com guarantee its maps?

If you're not completely satisfied with any map you receive from us, you can return it to us for a free replacement or full refund. We simply guarantee everything we produce and we'll either make you happy or provide a full refund.

How do I find out more?

Please drop us a line anytime! We'll be glad to answer specific questions or tell you more about MyTopo. Contact us now...

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MyTopo
One South Broadway
Billings, MT 59101
support@mytopo.com
877.587.9004
406.294.9411